Introduction
We've released a new Analytics dashboard in CT Live that enables some very simple entry and financial information for each event in CT Live. The new Dashboard is currently in Beta, so please get in touch with Support if you run into any issues.
If you want to get the most out of your Dashboards, make sure you set a Last Year's Event under Event Properties > Other if you used CT Live registration for the event in the previous year. This will give you data for Year-Over-Year (YOY) performance. It doesn't matter if your event isn't on the same day it was last year, YOY calculations are normalized based on the number of days til the event.
Using the Dashboard
Once the Dashboard has been enabled for your event, you can find it on the Event > Analytics tab.
The Dashboards update every 24 hours around midnight each night. After they are updated, you'll see a new "Includes all data..." time stamp in the the top right corner of the dashboard tab. All fields will show information as of the last time the Dashboard was updated. It's expected to see small differences between the Analytics widget totals and real-time reports like financial reports or athlete counts.
Currently, the Dashboard shows four Widgets with unique metrics:
Total Confirmed Entries
This field will show the total number of confirmed entries in your event with a line graph showing the overall registration trend.
IF you specified a Last Year's Event in Event Properties > Other, you'll also see data for Year-Over-Year (YOY) performance.
Net Due
This field will show the Net Due total for the event with a line graph showing the overall trend in the net due total. Only users with Event Director access can see this widget.
IF you specified a Last Year's Event in Event Properties > Other, you'll also see data for Year-Over-Year (YOY) performance.
The Net Due widget will only be displayed for events whose currency is set to USD. We don't have any current plans to support non-US currencies.
Age and Gender
These two fields will show age and gender demographics for this event. No YOY data is currently available for these fields.
On any of the fields above, you can hover over the graphs to see more specific data, as shown below:
You can also filter the information shown on the Dashboard using the dropdown. You can choose from 7 days, 14 days, 30 days, 365 days or a Custom Date Range.
If you select Custom, simply enter the Start and End dates desired, then click Apply.
If you'd like to quickly view your Dashboard without specifically going to admin.chronotrack.com and clicking through to the Analytics tab, you can bookmark the URL for your events' dashboards to jump to them instantly. Just use the URL structure below, replacing the Xs in bold with your Event ID number.
https://admin.chronotrack.com/admin/event/analytics/eventID/XXXXX?range=all