Overview
The Storefront Add-On option allows registered athletes to purchase Storefront items through their CTLive account. The items purchased are then linked to the athlete’s original registration/entry. This feature is great for selling additional merchandise, adding new merchandise after registration has been open, upselling VIP experiences, shuttle and parking passes, photos, medal upgrades, and other items your event may offer.
Once an Add-On transaction is complete, products are easily tracked in multiple locations and reports.
- Purchase is linked to athlete's ChronoID in your event
- Purchase shows on the athlete’s Account tab below the original registration transaction
- Purchased items show on the Athlete Report
- Purchased items can populate on PPU/Check-In screen
- Purchased items show up on the Storefront Report along with the ChronoID of the athlete and the date/time of the add-on purchase
- Purchased items can be refunded by Directors as needed in CTLive2.0
Note: This feature is different from the Standalone Storefront, in that purchases in Standalone are not linked to an existing athlete/entry.
How to Enable Add-Ons
The following steps assume you have an existing Storefront Product
In CT Live 2.0:
- Choose Store > Manage Store.
- Click the pencil icon to the right of the item you want to enable.
- In the Availability section, toggle Add-On on.
- Choose Save at the top-right of the page.
Athlete Experience
- Athlete will sign into their CT Profile and find their entry under the Events tab
- Clicking on the the EVENT STORE button will redirect them to the Storefront that is unique to their entry.
- Athletes are able to purchase any product enabled for their reg choice, that also has Add-On enabled.
- The athlete's email address cannot be edited, so the purchase remains connected to their CT account and entry.
- Once their transaction is complete, the athlete’s purchase(s) is automatically linked to their existing entry in your event.