During Event creation, you are required to select or add a Payee - that is, the party that is to receive all payments for Registration revenue minus ChronoTrack's usage fee. Normally, payment is sent each week in the form of a check mailed to the address noted in the Payee screen. As with any mail, there is a risk of checks getting lost which can lead to unnecessary hassle.
We have an ACH (Automated Clearing House) option that would eliminate lost checks and ensure that registration and merchandise revenue makes it to you as soon as possible. There is no additional charge for this service.
If you would like to enable ACH payments for your Organization, you can check the box next to the 'Would you like to setup ACH' question when creating an Event if you are setting up a new Payee. For existing Payees, contact your RSM or ChronoTrack Registration Support (firstname.lastname@example.org).
Once you've expressed interest, we will send you an e-mail invitation to sign up for ACH payments at the e-mail address you entered in your Payee information. The e-mail contains a unique link that takes you to a secure site to enter your banking information or to decline the invitation, whichever you choose.
If you choose to participate, our accounting system will automatically be updated with your information and you will begin receiving payments by ACH with the next scheduled payment – as early as the same week. The payments are generally deposited to your account on Monday or Tuesday, and you will also receive an email notifying you that we have initiated the ACH payment along with a payment voucher and the details of the payment.