If you're using ChronoTrack Live's online or onsite registration, you'll need to add a Payee to your CT Live event and enter tax information where applicable. Payee information tells ChronoTrack who to send registration revenue collected by credit card to.
This article shows the process for CT Live 2.0. If you're not using 2.0, you'll set Payee information during event creation or edit existing information via the Event Properties.
To add a Payee and set up tax, go to the Registration > Payments page.
The Fees & Taxes portion will show whether the CT Live Fee is allocated to the Athlete or the Event, and which type of Goods and Service Tax is applied in the event, if any. These two fields are not user-editable. You can learn more about Sales Tax for US events HERE, or learn about VAT tax HERE.
The Payee section is where you can select an existing Payee or create a new one if you created a new Organized when you set up the Event. If you select an existing Payee, all fields will be filled in with the previously entered information. If you're making a new Payee, carefully fill in each field.
Click Complete & Save when you're done making changes.
If you need to make changes to an existing Payee or add a new payee under an existing Organizer, please get in touch with your Regional Sales Manager. If you're not sure who that is, you can also reach out to the Support team using the information at the very bottom of this page.